Bold provides online payment facilitation and other services
which allow our clients (“Payers”) to make payments to you
(“Payments”) (for example, for services you provide to the Payer.)
We may also make additional features or services available to you
through our website, a Payer’s website, or otherwise. Any online or
other services we provide to Payers or to you are referred to
herein as the “Service.”
www.gobold.com and Bold platform owned and operated by Bold
Financial Technologies, Inc. References to “Bold”, “we,” “us,”
and “our” refer to Bold Financial Technologies, Inc. This
from you through the Service or otherwise, and how we may collect,
use, share and secure that information. It also describes your
choices regarding use, access and correction of your personal
information. The use of information collected through our service
shall be limited to the purpose of providing the service for which
the Payer has engaged Bold.
Bold Financial Technologies, Inc. participates in and has
certified its compliance with the EU-U.S. Privacy Shield Framework.
Bold Financial Technologies, Inc. is committed to subjecting
all personal data received from European Union (EU) member
countries, in reliance on the Privacy Shield Framework, to the
Framework’s applicable Principles. To learn more about the
Privacy Shield Framework, visit the U.S. Department of Commerce’s
Privacy Shield List. [https://www.privacyshield.gov/list]
Bold Financial Technologies, Inc. is responsible for the processing of personal data it receives, under the Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. Bold Financial Technologies, Inc. complies with the Privacy Shield Principles for all onward transfers of personal data from the EU, including the onward transfer liability provisions.
With respect to personal data received or transferred pursuant to the Privacy Shield Framework, Bold Financial Technologies, Inc. is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission (“FTC”). In certain situations, Bold Financial Technologies, Inc. may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request. Under certain conditions, more fully described on the www.privacyshield.gov/welcome, you may invoke binding arbitration when other dispute resolution procedures have been exhausted.
Bold collects information under the direction of its Payers, as
well as having a direct relationship with the individuals whose
personal data it processes. If you are a customer of one of our
Payers and would no longer like to be contacted by one of our
Payers that use our service, please contact the Payer that you
interact with directly. We may transfer personal information to
companies that help us provide our service. Transfers to subsequent
third parties are covered by the service agreements with our
Bold has a direct relationship with the individuals whose personal data it processes. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his query to Bold at [email protected] , or by phone at (855) 595-0220. If requested to remove data we will respond within a reasonable timeframe.
We will retain personal data we process on for as long as needed to provide services to our Payer. Bold will retain this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
In order to receive Payments or otherwise use the Service, you
may be required to provide us with certain information, and you
also authorize us to request information about you from third
parties (for example, to verify your identity). This information
may include your name, email address, age, date of birth, social
security number, bank account information, and other personal
information. We may also collect information about Payments made to
you and your use of the Service. We function as the “Data
Controller” and are responsible for adhering to this Privacy
Upon request Bold will provide you with information about whether we hold any of your personal information. You can view, alter, verify, request deletion or update the personal information you provide by emailing us at [email protected], or, when available, by logging in to your Bold user account with your username and password. If you update information, we may keep a copy of the prior version for our records. We will respond to your request within a reasonable timeframe.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
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We partner with a third party to display advertising on our
website or to manage our advertising on other sites. Our third
provide you advertising based upon your browsing activities and
interests. If you wish to opt out of interest-based advertising
click here [or if
located in the European Union click here]. Please note you
will continue to receive generic ads.
Our website includes Social Media Features, such as the Facebook Like button, and Widgets, such as the Share this button or interactive mini-programs that run on our website. These Features may collect your Internet protocol address, which page you are visiting on our website, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our website. Your interactions with these Features are governed by the privacy statement of the company providing it.
We may use the information we collect in order to provide and
improve the Service, to customize and improve your online
experience, and collect any applicable fees related to the Service.
We may also send you news, updates and other information you may
find useful, unless you opt out of receiving these notices in the
manner provided by the Service. You may choose to stop receiving
our newsletter or marketing emails by following the unsubscribe
instructions included in these emails or you can contact us at
[email protected] Without limiting the foregoing, we may use the
information we collect in connection with risk control and fraud
detection and prevention, and to verify your identity and the
validity of any bank account information you provide to us. We may
combine this information with information collected from offline
sources or information we already have.
Except as described below, we do not share with third parties information by which you can be personally identified unless you give your consent. You may not opt out of the following disclosures. If you do not want your information shared with third parties in the ways described below, you should not use the Service to receive Payments or otherwise.
• In connection with the Payments and the provision of the Service, we may share personally identifiable information with the Payer, the third-party financial institutions and payment processors involved in facilitating the Payments, and our third-party service providers.
• We may share personally identifiable information as permitted by any legal agreement between you and us (including the Recipient Terms).
• We may disclose personally identifiable information when we believe disclosure is appropriate for any of the following purposes: to comply with the law or a request by law enforcement officials or regulatory or judicial authorities or to meet national security; to enforce or apply the Recipient Terms and other agreements; or to protect our rights, property or safety, or those of third parties.
• In the event that all or part of our business may be acquired by a third party, we may disclose personally identifiable information in connection with that transaction.
• If you use the Service to send any personally identifiable information to a third party (such as the Payer or another user of the Service), we may send such information to such third party through the Service as directed.
Our website offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at [email protected]. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
The security of your personal information is important to us. We take commercially reasonable physical, electronic and procedural steps to help protect against the loss, misuse and alteration of the information under our control, both during transmission and once it is received. If you have any questions about the security of your personal information, you can contact us at [email protected]
No one under 13 years of age is authorized to use the Service, and we do not intentionally collect information from anyone under the age of 13.
We do not collect personally identifiable information about your online activities over time and across third-party websites or online services, and therefore do not respond to “do not track” signals or other mechanisms that allow consumers to exercise choice regarding this type of activity. The Payer, your financial institution or other third parties with whom you interact when you receive Payments or otherwise use the Service may collect personally identifiable information about your online activities over time and across different websites when you use the Service.
The Service is provided and operated solely from the United States of America. If you provide us with any personal information from outside the United States, you hereby consent to the transfer of such information to (and the processing of such information in) the United States, and the exclusive application of the laws of the State of California, United States, with regard to the collection and use of such information.